Shipping Policy
Effective as of: July 27, 2026
Thank you for shopping with Solyra® Skull Torch Lights! We are committed to delivering your "Solar Skull Torch Lights" products efficiently and reliably. Please review our shipping policy below.
1. Flat Rate Shipping
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after the order is placed. Orders placed on weekends or holidays will begin processing on the next business day.
3. Domestic Shipping
For orders within the United States, we typically use USPS or UPS. Once shipped, you can expect your order to arrive within 5-10 business days.
4. International Shipping
For international orders, delivery times typically range from 10-25 business days, depending on the destination country and its customs procedures. Please be aware that additional customs duties, taxes, and fees may be imposed by the destination country's customs office. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your delivery directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Solyra® Skull Torch Lights is not responsible for shipping delays caused by the carrier, unforeseen weather conditions, natural disasters, or customs processing delays. We will, however, do our best to assist you in tracking your package and resolving any issues that may arise.
7. P.O. Box and APO/FPO Addresses
We proudly ship to P.O. Box, APO (Army Post Office), and FPO (Fleet Post Office) addresses. Please note that these shipments are exclusively handled via USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@solyraskulltorch.com within 7 days of the expected delivery date for lost packages, or within 48 hours of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to investigate the issue and provide a suitable resolution, which may include a replacement or refund.
9. No Shipping to Restricted Countries
Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is not available during checkout, we currently do not ship to that location.