Privacy Policy
Last updated: July 27, 2026
Solyra® Skull Torch Lights ("we," "our," or "us") operates the website https://solyraskulltorch.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.
1. Personal Data We Collect
We collect various types of personal data to provide and improve our services to you. This may include:
- Contact Information: Name, email address, shipping address, billing address, and phone number.
- Payment Information: Credit card details, debit card details, or other payment method information. Please note that we do not directly store full payment card details; this information is securely processed by our third-party payment processors.
- Account Information: Username, password, and purchase history.
- Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.
- Location Information: General geographical location derived from your IP address.
2. How We Collect Your Data
We collect personal data through various methods:
- Direct Interactions: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us directly.
- Automated Technologies: Through cookies, web beacons, and other tracking technologies as you navigate our Site.
- Third-Party Sources: From analytics providers, advertising networks, and payment processors.
3. Purpose of Data Collection
We use the collected data for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including shipping and delivery of "Solar Skull Torch Lights."
- Customer Service: To provide customer support, respond to your inquiries, and manage your account.
- Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products and services, where you have consented to receive such communications.
- Analytics and Improvement: To analyze website usage, understand customer preferences, and improve our Site, products, and services.
- Advertising and Personalization: To deliver targeted advertisements and personalize your experience on our Site and third-party platforms.
- Security and Fraud Prevention: To detect and prevent fraudulent transactions and ensure the security of our Site.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Third-Party Services That Receive Data
We share your personal data with third-party service providers to facilitate our operations and services. These third parties include:
- Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your payments. We do not store your full payment card details.
- Shipping Carriers: Such as USPS, UPS, or other postal services, to deliver your orders.
- Analytics Providers: Such as Google Analytics, to track and analyze website traffic and user behavior.
- Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, Snapchat, and Google Ads, for targeted advertising and marketing campaigns.
- Email Marketing Services: To send newsletters and promotional communications.
- Customer Support Platforms: To manage customer inquiries and support.
These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
5. Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for marketing purposes.
- What are Cookies? Cookies are small data files placed on your device or computer that often include an anonymous unique identifier.
- Types of Cookies Used:
- Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
- Performance Cookies: Collect information about how you use our Site (e.g., which pages you visit most often) to improve its performance.
- Functionality Cookies: Remember choices you make (e.g., language preferences) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
- Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and its purpose:
- Order Data: Retained for a minimum of 7 years for tax and accounting purposes.
- Account Data: Retained as long as your account is active. If your account becomes inactive, we may anonymize or delete your data after a reasonable period, unless legal obligations require longer retention.
- Marketing Data: Retained until you unsubscribe or withdraw your consent.
- Analytics Data: Retained for a period typically ranging from 26 months to 50 months, depending on the analytics service configuration.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction (Rectification): Request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Deletion (Erasure): Request that we delete your personal data under certain conditions (e.g., if the data is no longer necessary for the purposes for which it was collected).
- Right to Object: Object to the processing of your personal data for certain purposes, such as direct marketing.
- Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us.
To exercise any of these rights, please contact us at support@solyraskulltorch.com.
8. Children's Privacy (COPPA Compliance)
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children under 13 without verification of parental consent, we take steps to remove that information from our servers.
9. How Policy Updates Are Communicated
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Information for Privacy Inquiries
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@solyraskulltorch.com